Privacy Policy

Welcome to Vetrot. We are a digital course shop and service provider based in Trinidad and Tobago. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our digital products, book a call, or subscribe to our newsletter.

By using our website or purchasing from us, you agree to the practices described in this policy. If you do not agree, please do not use our services.

We collect the following types of information when you interact with Vetrot:

• Personal Information — your name and email address when you make a purchase, book a call, or subscribe to our newsletter.
• Payment Information — when you purchase through Ko-fi or Stripe, your payment details are processed directly by those platforms. Vetrot does not store your card details.
• Usage Data — information about how you interact with our website collected via Google Analytics.
• Communication Data — any messages or enquiries you send us via email or during a booked call.
• Newsletter Data — your email address if you subscribe to our newsletter.

We use the information we collect for the following purposes:

• To process your purchase and deliver your digital course or service to your email address.
• To confirm and manage your booked call appointments.
• To send you our newsletter if you have subscribed — you can unsubscribe at any time.
• To analyse website traffic and improve our website using Google Analytics.
• To respond to your questions, support requests, or enquiries.
• To comply with legal obligations and resolve any disputes.

Vetrot uses the following trusted third party services to operate our business:

• Stripe — secure payment processing. Your card details are handled entirely by Stripe and never stored by Vetrot.
• Ko-fi — additional payment and product delivery platform.
• Google Analytics — website traffic analysis using anonymous usage data.
• Calendly — call scheduling and management.
• Email Newsletter Provider — sending newsletters to opted-in subscribers.

Our website uses cookies to improve your browsing experience and analyse traffic.

• Essential Cookies — required for the website to function properly.
• Analytics Cookies — used by Google Analytics to collect anonymous data.
• Third Party Cookies — may be set by Ko-fi, Stripe, or Calendly when you interact with their services.

You can control or disable cookies through your browser settings at any time.

If you subscribe to the Vetrot newsletter we will send you emails containing business tips, course updates, and promotions.

• You can unsubscribe at any time by clicking the unsubscribe link in any email.
• We will never share your email address with third parties for marketing purposes.
• We only send emails to people who have actively opted in.

You have the following rights regarding your personal information:

• Right to Access — request a copy of the personal data we hold about you.
• Right to Correction — ask us to correct any inaccurate information.
• Right to Deletion — request that we delete your personal data.
• Right to Unsubscribe — opt out of our newsletter at any time.

To exercise any of these rights contact us at ai@vetrot.com.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. All payment processing is handled by Stripe and Ko-fi which use industry standard encryption. We do not store any payment card details on our systems.

Vetrot's products and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their data please contact us at ai@vetrot.com immediately.

We may update this Privacy Policy from time to time. When we make changes we will update the date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy please get in touch: